Most technical questions received involve the .NET Framework, for which all revisions are supported.

FAQ 1
Can not install or software will not operate (missing .dll file) on C: drive
Is the .NET Framework installed?

FAQ 2
Will not operate on a Network - Assembly security permissions error
Has workstation granted itself access?

FAQ 3
Printing fails when sent to network printer
Are service packs up to date?

For a question regarding other than the above, please contact us via email.
 

Problem:  The .NET Framework is not installed on the PC/workstation.

Applicable to Executables: THRIFTYP.exe and THRIFTYF.exe

Solution:
Virtually all Windows based machines have some version of the .NET Framework installed.  Please verify the error is due to the absence of the .NET Framework.

If so, please contact us via email regarding the revision to download.
 

Problem: Following installation to a network and, under certain network actions such as overwriting/updating our Executable, moving the software folder or adding/upgrading a workstation, the .NET Framework Assembly permission needs to be set.

Applicable to Executables: THRIFTYP.exe and THRIFTYF.exe

Solution:
Over the years, Microsoft has provided several remedies regarding Assembly permissions they required in order to operate .NET Framework software on a network.
.NET Framework  rev 1.0 and 1.1 came with a permission setting Wizard.
Rev 2.0, 3.0 and 3.5 required executing a caspol command at the prompt level.
Rev 3.5 with Service Pack 1 and later do away with permissions entirely, a welcome direction which will ultimately make life simpler for everyone.

In the meantime, early releases of our software with which Rev 2.0 proved incompatible, .congif files which were installed in order to utilize a Wizard, plus other resident vendor software which might be dependent upon a specific .NET Framework revision need to be addressed.  For a safe and quick solution addressing your circumstances,
please contact us via email.
Note:  A Network license is required to operate our software on a network.
Note:  To determine which version(s) and service packs of .NET Framework are installed,
view Settings/Control Panel, Add or Remove Software.
 

Problem: If the installed .NET Framework does not contain service pack updates, it may not recognize all printer configurations (this issue typically occurred with earlier Framework Revisions).

Applicable to Executables: THRIFTYP.exe and THRIFTYF.exe

Solution: There are 2 solutions.

1) Recommended.  Obtain the latest service pack update at no charge from Microsoft's download page.

2) Without the service pack update, the problem can be remedied by setting printer properties to use Postscript.