Technical FAQs
Financial
Data
Support Systems,
Inc. |
Tech
Support FAQs
Our software was
developed within
Microsoft's
highly regarded
.NET Framework,
thus assuring
the software
will operate on
all current and
future Microsoft
operating
systems
including
Windows 7,
Vista, XP, ME,
NT and others installed
on a laptop, PC,
workstation and
networks.
FAQ1
Disabling Windows 7 screen opening fade in animation
How to disable (or enable) this feature.
Most other
questions
involve
the .NET
Framework, for
which all
revisions are
supported.
FAQ 2
Can not install
or software will
not operate
(missing .dll
file) on C:
drive
Is the .NET
Framework
installed?
FAQ 3
Software will
not operate on a
Network -
Assembly
security
permissions
error
Has workstation
granted itself
access?
FAQ 4
Printing fails
when sent to
network printer
Are service
packs up to
date?
For a question
regarding other
than the above,
please contact
us via email at
Support@FDSSI.com
|
FAQ1
Disabling Windows 7 screen opening fade in animation
Some people like the fade in animation appearance each time a new screen opens.
For those who don't, here is how to disable (or enable) animation in Win7.
Left image:
1) Click the Windows Start button (lower left corner of the screen)
2) In the search box, type: fade (just the word "fade" - do not press the enter key. The next options will appear.)
3) Click "Adjust the appearance and performance of Windows" to open a dialog window
Right image:
4) Click and uncheck "Animate Windows when minimizing and maximizing"
If you don't like the results, merely repeat these steps and "check" the box to enable.
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FAQ2
Executing the
software on C:
or other local
drive produces a
Microsoft error
message
or
installing the
software
produces a
"Missing or need
to install.NET
Framework"
message.
Problem: The
.NET Framework
is not installed
on the
PC/workstation.
Applicable to
Executables:
THRIFTYP.exe and
THRIFTYF.exe
Solution:
Virtually all
Windows based
machines have
some version of
the .NET
Framework
installed.
Please verify
the error is due
to the absence
of the .NET
Framework.
If so, please
contact us
regarding the
revision to
download at
Support@FDSSI.com
|
FAQ3
Executing the
software on a
Network drive
produces
Microsoft error
"Framework
assembly
permissions
...." or
"Security
error...."
Problem:
Following
installation to
a network and,
under certain
network actions
such as
overwriting/updating
our Executable,
moving the
software folder
or
adding/upgrading
a workstation,
the .NET
Framework
Assembly
permission may
need to be set
depending upon
the .NET
Framework
revision in use.
Applicable to
Executables:
THRIFTYP.exe and
THRIFTYF.exe
Solution:
Over the years,
Microsoft has
provided several
remedies
regarding
Assembly
permissions they
required in
order to operate
.NET Framework
software on a
network.
.NET Framework
rev 1.0 and 1.1
came with a
permission
setting Wizard.
Rev 2.0, 3.0 and
3.5 required
executing a
caspol command
at the prompt
level.
Rev 3.5 with
Service Pack 1,
Rev 4.0 and
later do away
with permissions
entirely, a
welcome
direction which
will ultimately
make life
simpler for
everyone.
In the meantime,
early releases
of our software
with which Rev
2.0 proved
incompatible,
.congif files
which were
installed in
order to utilize
a Wizard, plus
other resident
vendor software
which might be
dependent upon a
specific .NET
Framework
revision need to
be addressed.
For a safe and
quick solution
addressing your
specific
circumstances,
please contact
us at
Support@FDSSI.com
Note:
A Network
license is
required to
operate our
software on a
network.
Note:
To determine
which version(s)
and service
packs of .NET
Framework are
installed,
view
Settings/Control
Panel, Add or
Remove Software. |
FAQ4
Printing
fails when sent
to network
printer
Problem: If the
installed .NET
Framework does
not contain
service pack
updates, it may
not recognize
all printer
configurations
(this issue
typically
occurred with
earlier
Framework
Revisions 1.0
and 1.1).
Applicable to
Executables:
THRIFTYP.exe and
THRIFTYF.exe
Solution: There
are 2 solutions.
1) Recommended.
Obtain the
latest service
pack update at
no charge from
Microsoft's
download page.
2) Without the
service pack
update, the
problem can be
remedied by
setting printer
properties to
use Postscript.
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